DIGI-TEXX is a leading Business Process Outsourcing (BPO) company founded in 2003 in Vietnam by German national Frank Schellenberg. It has now grown to 1500 people and provides a full range of outsourced services to businesses including data entry and document processing; help-desk center; scanning and archiving; digital solutions as well as IT and software. “I came to Vietnam in an assignment in 2000 and I was amazed by the potential of this country to become a BPO hub and compete with India and the Philippines. I soon decided to set up DIGI-TEXX and from humble beginnings, we are now one of the leading BPO companies in the country” said Schellenberg, who also serves as the CEO.
DIGI-TEXX runs on a successful business model where quality, data security and innovation are at the forefront. “We managed to combine German quality with all the ‘made-in Vietnam’ benefits such as a young, dynamic and enthusiastic workforce, a good infrastructure and continuous country development” said Schellenberg. The company’s quality standards are certified with an ISO 9001:2015 certification and Data Security ISMS ISO 27001:2013 certification, complying EU GDPR. “In addition, we own our own self-developed and advanced document processing platform named DIGI-SOFT. We provide 24/7 services in English, German, Vietnamese, Japanese, Chinese, French and more than 30 project languages in total” he continued.
We managed to combine German quality with all the ‘made-in Vietnam’ benefits such as a young, dynamic and enthusiastic workforce, a good infrastructure and continuous country developmentFrank Schellenberg
Schellenberg eyes more business with US companies as they shift towards Vietnam and believes DIGI-TEXX, given its western-quality standards, is the ideal BPO solution for them.